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Terms of Service

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The website available at www.dubidial.com (Website) is operated and administered by Dubidial LLC (Dubidial, we, us, our). We are a limited liability company incorporated in the Emirate of Dubai, United Arab Emirates (UAE) and our principal office is at Dubai, UAE.

By using this Website, you the user (you), are deemed to have read, and you warrant, agree to and accept these Terms of Service in full.

If you disagree with these terms or any part of these terms, you must not use this Website.

INTRODUCTION

This Website is an online business directory platform allowing business owners to publish directory information about their businesses and users to search for directory information about businesses in the UAE. Business owners are third party providers of products/services who are registered with this Website and who can use the capabilities provided by this Website to publish information about their business and to communicate with the Users (Business Owners). Users are all individuals and organisations who register with this Website and who use the capabilities provided by this Website to search the business directory and to communicate with the Business Owners and others (Users).

We are not involved in the sale or purchase of any products/services offered by the Business Owners. We are only providing a directory service and are not a party to any subsequent sales agreement entered into between the User and the Business Owner.

OTHER APPLICABLE TERMS

The following terms also apply to your use of this Website:

  • Our Privacy policy sets out the terms on which we process any personal data we collect from you or that you provide to us. By using the Website, you consent to such processing and you warrant that all data provided by you is accurate;
  • Our Content Policy sets out the standards that apply to your use of a feature that allows you to upload content to our Website and/or where you communicate with a Business Owner or another User.

By using the Website you confirm you accept the terms of these policies, which together with these Terms of Service shall form the "Terms".

CHANGES TO THESE TERMS AND OUR WEBSITE

These Terms are effective from 09/06/2024. We may revise these Terms at any time by amending this page or by posting any updated version of either of the policies on this Website. By continuing to access our Website once the revised terms and conditions have become effective, you agree to be bound by the revised terms and conditions. In the event that you do not agree to the revised terms and conditions, you must not access our Website.

We may update our Website from time to time, and may change the content at any time. However, please note that any of the content on our Website may be out of date at any given time, and we are under no obligation to update it.

ACCESSING OUR WEBSITE

We grant you permission to use the Website subject to the restrictions in these Terms. Your use of the Website is at your own risk, including the risk that you might be exposed to any form of data or communication that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate.

We do not guarantee that our Website, or any content on it, will be free from errors or omissions.

Access to our Website is not guaranteed. We may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our website is unavailable at any time or for any period.

REGISTERING AN ACCOUNT

You do not need to register an account to see the content available on this Website. However, you will need to register an account, if you wish to use other services provided on this Website such as posting content on this Website.

In order to register as a User or Business Owner on this Website, you are required to provide certain information on the registration form and register a username and password for use on this Website.

Each time you want to use this Website, you will need to sign in. Remember to keep your password confidential and do not share it with third parties. This is your responsibility.

We reserve the right to decline a new registration or remove your account name or ask you to amend it if we consider it to be inappropriate.

You agree to notify us immediately if you become aware of any unauthorised use of your password or account identifiers by others.

ELIGIBILITY FOR REGISTERING AN ACCOUNT

You may register an account with this Website only if you:

  • are 18 years of age or older;
  • your membership has not previously been withdrawn or suspended by us;
  • if you are registering as a business entity, you represent that you have the authority to bind that entity to these Terms; and
  • if you are registering on behalf of another person, you represent that you have the authority to bind that person to these Terms.

You can only create an account for yourself, unless you have the permission to register on behalf of another person or organisation. You may not use another person's account at any time, without express permission of the account holder.

You will provide only true, accurate, current and complete information about yourself as prompted by our registration form. You will promptly inform us of any changes to such information by updating the details in your account.

ACCEPTABLE USE

You must not use this Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity, including but not limited to money laundering, terrorism or any other type of illegal activity of any sort.

Without limiting paragraph 7.1 above, you may not use our Website:

  • in any way that breaches these Terms, any applicable local, national or international law or regulation;
  • to send, knowingly receive, upload, download, use or re-use any material which does not comply with these Terms;
  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
  • to impersonate another person or create a false or misleading identity for the purpose of misleading others as to your identity, or to collect information about other Users or Business Owners; or
  • in any way that interferes with another User's/Business Owner's use and enjoyment of the Website or in any other manner that could damage, disable, overburden or impair the Website.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this Website without Dubidial's express written consent.

INTELLECTUAL PROPERTY RIGHTS

You acknowledge that, as between Dubidial and you, except for content posted by Users/Business Owners and third party advertising material, Dubidial is the sole owner of all content on the Website, including, without limitation, all applicable copyrights (including database rights), patents, trade marks, trade secrets, trade names, logos, and all other intellectual property rights, as well as text, images, graphics, logos, audio, video and other material appearing on the Website (Dubidial Content). The Website and the Dubidial Content are protected by the copyright laws and other intellectual property laws of the UAE and are protected globally by applicable international copyright treaties.

You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others within your organisation to content posted on our Website. Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged. You must not use any part of the content on our Website for any other purpose without our prior written approval.

If you print off, copy or download any part of our Website in breach of these Terms, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

You retain intellectual property rights in any copyrighted contents and trade marks that are contained in the content posted by you. You represent that you own or have the necessary licenses, rights, permissions and consents to use and authorise us to use all content submitted by you to this Website.

By submitting content on this Website you are granting us an unconditional, irrevocable, non-exclusive, royalty-free, fully transferable, perpetual worldwide licence to use, publish and/or transmit, and to authorise third-parties to use, publish and/or transmit your content in any format and on any platform (whether now known or invented in the future). You hereby waive all moral rights in connection with such content.

Although we have no obligation to screen, monitor or edit any such content, we reserve the right, and have absolute discretion, to remove, screen, translate, monitor or edit without notice any such content and for any reason or to have third parties perform such actions on our behalf. You have sole responsibility for creating backup copies of and replacing any content you post or store on the Website at your sole cost and expense.

LINKING TO OUR WEBSITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our Website in any website that is not owned by you.

Our Website must not be framed on any other website, nor may you create a link to any part of our Website other than the home page.

We reserve the right to withdraw linking permission without notice.

THIRD PARTY LINKS AND RESOURCES IN OUR WEBSITE

Where our Website contains links to other websites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those websites or resources nor do we review or control their content.

WARRANTIES AND COMPENSATION

This Website is provided "as is" without any representations or warranties, express or implied. Dubidial makes no representations or warranties in relation to this Website or the information and materials provided on this Website.

Without prejudice to the generality of the foregoing paragraph, Dubidial does not warrant that:

  • this Website will be constantly available, or available at all;
  • the information on this Website is complete, true, accurate or non-misleading; or
  • any part of this Website constitutes, or is meant to constitute, advice of any kind.

You agree to on demand compensate and hold Dubidial, its parents, subsidiaries, affiliates, any related companies, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them (collectively, the "Dubidial Entities") harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party arising out of or relating to (i) your access to or use of the Website, (ii) your violation of the Terms (iii) any content that you post on the Website, or (iv) the infringement by you, or any third party using your account, of any intellectual property rights or other rights of any person or entity. Dubidial reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to compensate us and you agree to cooperate with our defense of these claims. You agree not to settle any such matter without the prior written consent of Dubidial.

LIMITATIONS OF LIABILITY

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by the laws of the UAE.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Website, or any content on it, whether express or implied.

Dubidial will not be liable to you in relation to the contents of, or use of, or otherwise in connection with, this Website:

  • for any use of, or inability to use, our Website;
  • for any use of or reliance on any content displayed on our Website (including any content submitted by Users or Business Owners);
  • for any purchase and use of products or services offered by third parties on our Website;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our website. Such links should not be interpreted as endorsement by us of those linked websites or any products, services, or information, and do not imply an association between Dubidial and the operators of the linked website. We will not be liable for any loss or damage that may arise from your use of them.

The Dubidial Entities maximum liability to you arising under or in connection with these Terms or the Website for any losses incurred or suffered by you shall be limited for all claims in aggregate to all charges paid or payable by you to Dubidial in connection with these Terms, or AED [500], whichever is greater.

SUSPENSION AND TERMINATION

Where we have determined, in our discretion, that there has been a breach of these Terms, we may take such action as we deem appropriate including:

  • disabling your username and password;
  • removing, suspending or disabling your access to the Website or any content on the Website;
  • issuing a warning to you;
  • using any technological, legal, operational or other means available to enforce these Terms.

We exclude liability for actions taken in response to breaches of these Terms. The responses described in paragraph 13.1 above are not limited, and we may take any other action we reasonably deem appropriate.

You can terminate your account at any time by sending an email to our contact centre. This will, where applicable, remove your profile and other personal information from view and prohibit you from accessing the Website as a registered user. Once your registration is terminated, we will have the right to delete your account.

On termination, each party keeps any rights they may have prior to termination.

APPS

You may download the Dubidial app from third party app stores or shops. All of these Terms apply to the maximum extent relevant to your use of the Dubidial app.

In addition to the limitations on our liability set out in these Terms, we shall not be liable for any damage caused to or interference with any equipment or other apps or content of any description.

GENERAL

A person who is not a party to these Terms has no right to enforce any term of this agreement.

If any provision of these Terms is unenforceable or void, that term can be severed and the rest of the Terms will continue to apply.

These Terms constitute the entire agreement between you and Dubidial in relation to your use of this Website, and supersede all previous agreements in respect of your use of this Website.

Any failure by us to enforce any terms set out in these Terms is not a failure of our rights to enforce those terms.

[These Terms have been prepared in English language and the Arabic language versions. To the extent that there is any inconsistency between the English language and the Arabic language versions, the English language version shall prevail, to the extent permitted by applicable law].

These Terms shall be governed by the laws of the UAE, as applicable in the Emirate of Dubai. You and we both agree that the courts of Dubai will have exclusive jurisdiction.

CONTACT US

To contact us, please call or email our contact centre.