The website available at www.dubidial.com (Website) is operated and administered by Dubidial LLC (Dubidial, we, us, our). We are a limited liability company incorporated in the Emirate of Dubai, United Arab Emirates (UAE) and our principal office is at Dubai, UAE.

This content policy (Content Policy) sets out in detail the type of content that you are prohibited from posting on this Website and your obligations to us in respect of any content that you post on this Website. It also explains how you should treat any content that you may be exposed to when you access this Website. Your use of this Website will be governed by this Content Policy, amongst other things. You may not use this Website if you do not agree to this Content Policy.

This Content Policy is effective from 09/06/2024. We may change this Content Policy at any time by posting an updated version of the policy on this Website. We encourage you to check this Website regularly for any amendments to our Content Policy. Your continued use of this Website will constitute your consent to the terms of this Content Policy.

This Content Policy shall be read in line with the Terms of Service and the Privacy policy. Any terms that are capitalised but not defined in this Content Policy shall have the same meaning as in the Terms of Service.

WHAT DOES CONTENT INCLUDE?

Content includes all the information and materials that you have access to in this Website. It also includes information and materials posted to this Website by you, Business Owners and other Users, including ratings and reviews of certain products/services and any responses to the ratings/reviews of those products/services.

WHAT CONTENT ARE YOU PROHIBITED FROM POSTING ON THIS WEBSITE?

You must not post any content which:

• is made in bad faith or otherwise insults, upsets, embarrasses or harms other Users or Business Owners;
• is calculated to incite hatred against any ethnic, religious or any other minority or to adversely affect any individual, group or ethnicity;
• hurts national unity or social peace or prejudices public order or public morals;
• harms the interests of the State or offends its dignity;
• is from a terrorist group or illegal organisation;
• you know to be false or inaccurate;
• where any such content states an opinion, is not genuinely held;
• criticises the Head of State, Rulers of the Emirates or undermines the Constitution;
• exposes the State's security and interests to danger or otherwise prejudices public order;
• involves instigation against Islam or the system of ruling, or if it causes harm to the interest of the state or the values of society;
• violates public discipline and order, or involves insult to children, or calls for or circulates subversive ideas;
• instigates criminal activity or incites hatred or provokes action of dissension among individuals of society;
• contains confidential official or military communications, or includes conventions or treaties the government holds before they are published in the official gazette;
• comprises minutes of meetings, deliberations or court hearings that are published in bad faith, misinterpreted or distorted;
• blemishes the president of an Arab, Islamic or any other friendly state;
• causes or could cause agitation to relations between the UAE and other Arab, Islamic and friendly countries;
• defames Arabs and their civilisation or heritage;
• contains news on an ongoing criminal investigation;
• contains news, pictures or comments about an individuals' private life that is meant to disgrace such individuals;
• discloses any secret that may cause harm to the reputation of someone, or his property, his commercial name, or is meant to coerce somebody into paying some money or render a benefit to someone else, or the like;
• contains any false news about someone;
• contains news that could cause harm to the national currency or damage to the national economy;
• includes any phrases, expressions or pictures that are inconsistent with public conduct, or otherwise mislead the public;
• includes advertisements for medicines or pharmaceutical preparations;
• maligns a public official or anybody occupying a post in the public prosecution or assigned to perform a public job;
• incorporates reportage involving more than one person unless it covers points of views of all parties involved in that reportage;
• is intended to gather donations without a licence;
• includes any material that is prejudicial to public morals;
• contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of the Website or any computer software or hardware or telecommunications equipment;
• blackmails a User into committing an offence or doing something that would prejudice their honour;
• impersonates any person, or misrepresents your identity or affiliation with any person;
• is likely to deceive any person;
• gives the impression that the content emanates from us, if this is not the case;
• is otherwise unlawful, defamatory, discriminatory, pornographic, obscene, abusive, threatening, harassing or encourages conduct that would be considered a criminal offence or that would give rise to civil liability;
• infringes any third party's intellectual property rights, moral rights, or other proprietary rights or rights of publicity or privacy (whether subsisting in the UAE or elsewhere);
• could damage us and/or our group companies, which together shall be referred to as the "Prohibited Content".

WHAT CAN WE DO WITH YOUR CONTENT?

We can take down or amend any content posted by you at any time if it does not comply with this Content Policy or if we consider it inappropriate, unsuitable or if it is necessary to comply with the law.

We can share your content as described in paragraph 6 of the Privacy Policy.

WHAT IS THE STATUS OF CONTENT POSTED ON THIS WEBSITE?

You acknowledge that if you post content or provide information on this Website then such content and information will be accessible to the general public, including persons who are not signed in to use this Website and the public will be able to associate and attribute such content or information to you. You can always control the privacy of your content and information through your privacy settings.

You further acknowledge and agree that the views expressed by you, Business Owners or other Users in that content do not necessarily reflect the views of Dubidial, and we do not support or endorse any content posted by any Users or Business Owners.

You understand that the technical processing and transmission of the Website may involve (i) transmissions over various networks; and (ii) changes to content to conform and adapt to technical requirements of connecting networks or devices. Dubidial assumes no responsibility for the deletion or failure to store postings of content or other information submitted by you, Business Owners or other Users to the Website.

We accept no liability in respect of any content submitted by you, Business Owners or other Users and published by us or by authorised third parties.

WHAT ARE YOUR OBLIGATIONS TO US IN RESPECT OF YOUR CONTENT?

You warrant and represent that the content that you (or any third party using your account) submits to us contains nothing that: (i) is Prohibited Content or that breaches any applicable law or regulation; or (ii) that will when published by Dubidial (or its authorised third parties) include any Prohibited Content or breach any applicable law or regulation.

You agree to on demand compensate and hold the Dubidial Entities harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party arising out of or relating to any claim or action arising out of a breach by you (or any third party using your account) of the terms of this Content Policy.

WHAT SHOULD YOU DO IF YOU HAVE ANY CONTENT-RELATED COMPLAINTS OR ENQUIRIES?

If you think another User or Business Owner has posted content that they do not own or have the right to post or breaches this Content Policy in any other way, please call or email our contact centre for assistance.